Terms of service

Terms of Service

Last Updated: August 5, 2026

Welcome to Nancy Gems. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. About Nancy Gems

Nancy Gems is an online retailer offering jewelry and related accessories.

For any questions regarding these Terms or your order, please contact us at:

Email: support@nancygems.com

2. Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

3. Products

We strive to ensure all product descriptions, images, pricing, and specifications are accurate.

Please note:

Product colors may vary slightly depending on your screen settings.
Product measurements may have minor variations.
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

4. Pricing

All prices displayed on our website are shown in the applicable currency selected by the customer.

Prices are subject to change without notice.

Applicable taxes, duties, or import charges may apply depending on your country's regulations and are the responsibility of the customer unless otherwise stated.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

Refuse or cancel any order.
Limit quantities purchased.
Cancel orders suspected of fraud or unauthorized activity.
Cancel orders due to pricing or inventory errors.

If payment has already been processed for a cancelled order, a full refund will be issued.

6. Payment

We accept secure payment methods offered during checkout.

Payment must be successfully authorized before an order is processed and shipped.

7. Shipping

Shipping times shown on our website are estimates only and are not guaranteed.

Delays may occur due to customs processing, weather, carrier delays, holidays, or other circumstances beyond our control.

Customers are responsible for providing a complete and accurate shipping address.

Nancy Gems is not responsible for delays or non-delivery resulting from incorrect shipping information supplied by the customer.

8. Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy.

Please review our Returns & Refund Policy before making a purchase.

9. Intellectual Property

All content on this website, including but not limited to:

Logos
Product images
Product descriptions
Graphics
Designs
Text
Website layout

is the property of Nancy Gems or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

10. Prohibited Use

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with website security.
Upload malicious software or viruses.
Copy or scrape website content without permission.
Engage in fraudulent transactions.

11. Limitation of Liability

To the fullest extent permitted by law, Nancy Gems shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

12. Disclaimer

Our products are provided on an "as available" and "as is" basis.

We make no guarantees that:

The website will operate without interruption.
The website will always be error-free.
Product availability will be uninterrupted.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Nancy Gems operates, without regard to conflict of law principles.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting on this page.

Continued use of the website constitutes acceptance of the updated Terms.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Nancy Gems